Symptom
An error message "No applicable renderer found" is displayed when accessing the Bank ID under Payment Information of an employee in the Latest People Profile.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Navigate to user's profile.
- Navigate to Personal Data > Payment Information.
- Observe that the Bank ID displays the error message "No applicable renderer found".
Cause
The Bank is the MDF object and with the Latest People Profile the rest response does not include the externalCode specifically.
Resolution
- The fix is within "Manage Configuration UI".
- The resolver for the Bank should be changed from toPaymentInformationDetailV3.bank.externalCode to toPaymentInformationDetailV3.bank.
- Q: Switching from bank.externalCode to bank would result in label instead of ID, is there any possibility of presenting bank ID on the payment information with Latest People Profile?
- A: In Latest People Profile, there is no option to display only externalCode for the Bank. As this is the Custom object very similar to Payment Method.
See Also
Keywords
SAP SuccessFactors, Full People Profile, Full Profile, Payment Information, Bank ID, No applicable renderer found, error message, LPP, Latest People Profile , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Problem
Product
SAP SuccessFactors Employee Central all versions