Symptom
- Error message "POOL_NO_USER_FOUND" is received when searching by Owner of Talent Pool in SAP SuccessFactors Onboarding
- The error occurs regardless of the owner being searched
- The issue is observed when logging into the system and navigating to Recruiting > Candidates > Talent Pools and searching for an Owner
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Log into the system
- Navigate to Recruiting > Candidates > Talent Pools
- Search for an Owner
- Observe the error message "POOL_NO_USER_FOUND"
Resolution
A patch fix has been created by the Engineering team to resolve this issue. The fix is scheduled to be released with the next version in April/May.
Keywords
POOL_NO_USER_FOUND, Talent Pool, , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem
Product
SAP SuccessFactors Recruiting all versions