SAP Knowledge Base Article - Public

3573617 - Admins are Unable to Edit Custom Fields on The User's Details Page

Symptom

  • Admins cannot edit custom fields on user's details page.
  • Error message: 'The Manager ID you specified either does not exist or you do not have permission to add it to a User' displays.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Admin navigate to Learning Administration in LMS
  2. Go to 'People' > Search for a user
  3. Edit any custom field > Save
  4. Noticed the error message

Cause

The administrator lacks the permission 'Search Manager'.

Resolution

The permission should be added to the admin's Role.

  • Navigate to System Administration > Security > Role Management > Search for the Role ID which is assigned to the Admin> add 'Search Manager' role in 'Permission' tab.

Keywords

Admin, Edit, Custom Fields, Permission Role, Search Manager, Edit User Page , KBA , LOD-SF-LMS-WOR , Roles & Workflows , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions