Symptom
- When exporting a story to PDF using "All data" option in SAP Analytics Cloud, the threshold symbols are not displayed in the PDF.
- The export is based on a script API.
Environment
- SAP Analytics Cloud (Enterprise)
- Optimized Story Experience
Reproducing the Issue
- Logon to SAC.
- Open a story having a table widget with thresholds applied.
- Click on the scripted Export button.
- Select PDF as output with "All data".
- Notice that the output PDF does not contain the Threshold symbols from the first table.
Cause
- This is a by-design behavior.
- Non-ASCII characters (such as threshold symbols) are not included when the story is exported to a PDF file via script API with tables fully displayed as a report.
Resolution
Use the default export option instead of the script API.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
export, api, sac, all, data, threshold, symbol, table, pdf, save, , KBA , LOD-ANA-UNS-EXP , Unified Story PDF/PPT/Excel/CSV Export , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public