SAP Knowledge Base Article - Public

3573839 - Offboarding Termination Date Incorrectly Displays One Additional Day After Update - Onboarding

Symptom

When a candidate is offboarded, the termination date in Offboarding is expected to match the "Relieving Date" or "Last Working Day" from Employment Details in Employee Central (EC). However, after the 2H 2024 release, if a manager updates the relieving date after offboarding has started, the new date appears in Offboarding with an additional one-day offset.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Terminate a candidate in Employee Central, triggering Offboarding.
  2. Ensure the candidate appears in the Offboarding Dashboard.
  3. In EC, update the candidate’s "Last Working Day" or "Relieving Date" to i.e. December, 1st.
  4. Check Offboarding – the new date appears, but with an additional one-day offset, i.e. December, 2nd.

Cause

This is a known issue. When the termination date is corrected in Job Information history, EC sends the inactiveDate (termination date +1) to Offboarding. Offboarding should process the date as termination date -1 but is not currently handling it correctly.

Resolution

The issue will be fixed in the 1H 2505 release under fix number OBX-37558. For further assistance on current status, you can consult your Account Executive or Customer Engagement Executive with reference to OBX-37558.

Keywords

OBX-37558, LWD, Offboarding, Dashboard, appear, additional, one, 1, day, mismatch, current, termination, terminate, date, EC, Employee Central, Last working day, Onboarding, OBX , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Known Error

Product

SAP SuccessFactors Onboarding all versions