SAP Knowledge Base Article - Public

3573861 - Additional Data Collection Step Not Loading in SAP SuccessFactors Onboarding

Symptom

  • Additional data collection step fails to load for internal users or external users
  • A blank page is presented when trying to fill any of the objects.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Proxy as a candidate and click on the "Complete Additional Data Collection" tile in onboarding.
  2. Attempt to fill any of the objects
  3. Observe that the page does not load, is blank.

Cause

The issue is caused by missing permission "Access to non-secured objects" under Metadata Framework 

Resolution

  1. Grant permission to "Access to non secured objects" under Metadata Framework to the role external user role or internal employee self service role.
  2. This permission is required and controls access to MDF objects.

See Also

Refer to the SAP SuccessFactors Onboarding documentation: [SAP SuccessFactors Onboarding](https://help.sap.com/docs/SAP_SUCCESSFACTORS_ONBOARDING/c94ed5fcb5fe4e0281f396556743812c/6528d1476618487791c7d7682c347a5f.html)

Keywords

SAP SuccessFactors, Onboarding, Additional Data Collection, Loading Issue, Blank Page, Permissions, Metadata Framework, MDF Objects, Access to non-secured objects, ConfigUIConverterImpl, No Permission For, UI, data collection, custom data collection , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

Product

SAP SuccessFactors Onboarding 2411