SAP Knowledge Base Article - Public

3573862 - Google Tag Manager ID not populating on certain pages - Recruiting Marketing

Symptom

GTM ID has been added to CSB settings and "Use Google Tag Manager in Career Site Wrapper" is set to "ON", however, the GTM ID is appearing in page source code for some pages but not others.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Navigate to the career site.
  2. Click on a job posting
  3. Open Network tab on page source code and check that GTM tag is visible
  4. Click on Apply now to bring you to career site login page
  5. Open Network tab on page source code and check that GTM tag is NOT visible

Cause

Career Site Wrapper is missing from the pages and the GTM ID will only be available from pages with the career site wrapper.

Resolution

Please refer to the following KBA on why the wrapper might be missing from certain pages: 2567767 - Header and Footer (wrapper) do not appear on the apply page, the login screen or Candidate Profile - Recruiting 

See Also

Site Configuration in Career Site Builder Settings

2662252 - Google Tag Manager / Google Analytics in Recruiting

Keywords

removed, active, not firing, toggle, logon, sign in, career site, tracking , KBA , LOD-SF-RMK-CSB-CFG , Site Config, import & export, Site Locales, Translations , Problem

Product

SAP SuccessFactors Recruiting all versions