SAP Knowledge Base Article - Public

3573920 - Print Package not working - Onboarding 1.0

Symptom

  • After the orientation step, manager is not getting print package option and activity get submitted.
  • Candidates are moving to the "all documents submitted" without print package.

Environment

SAP SUCCESSFACTORS ONBOARDING

Reproducing the Issue

  1. Process a candidate through the orientation step.
  2. Observe that manager is not able to see print package, but moves directly to the "all documents submitted".

Cause

Resolution

In SuperAdmin, under account option, make sure key "SkipPrintFormForManager"  is set to "False"

See Also

Keywords

ONB, OBD, Print Package , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem

Product

SAP SuccessFactors Onboarding all versions