SAP Knowledge Base Article - Preview

3573995 - Unable to add Custom Language Tags in transactional mails

Symptom

  • Transactional emails are sent in the primary language (English) instead of the intended language version
  • Unable to add more language tag versions, such as "en-AFR" & "fr-AFR"


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys 1.0

Keywords

language versions, custom tags, content personalization, fallback language mechanism , KBA , CEC-EMA-EM , Email , How To

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