3574016 - Unable to View Dependent Information Change Details in Manage Workflow Request

After approving workflows for changes to dependent records the workflow details are emptied.

Approved workflows for dependent changes are displayed empty and only "Add Dependent" or "Delete Dependent" workflow display history of changed data. 

SAP SuccessFactors Employee Central

1. Go to the profile of an employee who already have a dependent;
2. Make any change to the dependent's record;
3. Approval Workflow will be triggered;
4. Proxy as the Workflow Approver;
5. See the Pending Workflow displays all details for the changed data;
6. Approve the Workflow;
7. Now go to Manage Workflow Requests and see the workflow no longer displays the changed information. Only the Workflow type, Initiator, Effective Date and Workflow Participants.

This is a known gap. Completed change dependent workflow is always displayed empty and it has been this way since the beginning.

Engineering Team plans to fix this with a new Workflow Detail page in a version after b2511 as part of ECT-241680. 

There is still no target release for ECT-241680 because developing a new Workflow Details page is a huge project that requires multiple teams’ joint effort.

• 3263022 - Employee Central - Workflows
• 2318779 - Employee Central - Dependents Management
• 2080181 - Respect Permission Functionality in Workflow Configurations - EC
• 2901124 - Unable to See Details of a Workflow Regardless of Permissions in Employee Central
• 3190710 - Workflow Details page is empty, fields changed are no shown - Employee Central
• 2674664 - Behavior of Multiple Workflows for the same change - Employee Central

ECT-241680, INC9895091, known issue, dependents, blank workflow, empty workflow, approved workflow displaying as blank, dependent workflow appearing as empty, manage workflow requests, can't see change history, cannot see changes made to dependents, workflow. , KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-DPD , Dependents Management , Known Error