SAP Knowledge Base Article - Preview

3574041 - Emails Stuck in Queue When Using List Tag in Email List

Symptom

  • An Email List was created, retrieving data from a custom table using a List tag.
  • The email trigger log under the Logs section confirms that the email was triggered, but it seems to be stuck in the queue. The emails have not been received.


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Environment

SAP Sales Cloud CPQ

Product

SAP CPQ all versions

Keywords

Email List, List Tag, Email Queue, Sales Cloud CPQ, Email Trigger Log, Multiple Values. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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