Symptom
- When attempting to upload attachments using the Installed Base Service API in SAP Service Cloud Version 2, administrators discover that the API does not support handling attachments.
- Attachments cannot be added through an API POST or PATCH call.
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Environment
- SAP Service Cloud Version 2 1.0
- SAP Sales Cloud Version 2 1.0
Product
SAP Service Cloud Version 2 all versions
Keywords
IBase Service API, Attachment Upload, Document Service, SAP Service Cloud V2, API Limitation, Microservice Functionality, Upload Issue, Installed Based , KBA , CEC-CRM-IB , Installed Base for SAP Sales/Service Cloud , Problem
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