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SAP Knowledge Base Article - PreviewSymptom
When Releasing a Customer Return using the option Without Credit Memo, the error "Return cannot be Released because gross amount is not zero" is raised and the Return is not Released.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
Customer Return, Credit Memo, Quality Loss Fee, Gross, Net, Amount, Zero, 0, Release, Unable, Impossible, Cannot, Return Invoice Request , KBA , AP-CRP-CR , Customer Return , How To
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