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SAP Knowledge Base Article - PreviewSymptom
The email campaign send to a contact, that contains a block with Predict Recommendation using the "Abandoned Cart" logic, displayed the wrong abandoned product.
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys 1.0
Keywords
Abandoned, Product, Email Recommender, Abandoned Cart, Logic, Predict recommendation , KBA , CEC-EMA-EM , Email , Problem
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