SAP Knowledge Base Article - Public

3574226 - How to configure an Item to Display "See All Classes" Button

Symptom

  • The "See All Classes" button is not visible on certain learning items.
  • The button is not visible even when multiple classes are available in the learning library for the learning item.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to the learning Admin 
  2. Proxy as the user and open the course with multiple classes.
  3. Observe that the "See All Classes" button is not visible for certain learning items despite having multiple classes available in the learning library.

OR

  1. Navigate to the user side of LMS
  2. Open the course with multiple classes.
  3. Observe that the "See All Classes" button is not visible for certain learning items despite having multiple classes available in the learning library.

Cause

The issue is due to the product design. The "See All Classes" button is only visible when there are 4 or more scheduled classes for an item.

Resolution

  1. Ensure that there are 4 or more scheduled classes for the learning item.
  2. The "See All Classes" button will be visible to users when the above condition is met.
  3. There is currently no other way to display the "See All Classes" button.

Keywords

Learning Item, See All Classes Button, Configuration, SAP SuccessFactors Learning, Scheduled Classes, Product Design, classes not showing, library search  , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , How To

Product

SAP SuccessFactors Learning 2411