Symptom
- Error in job status: The job failed due to an unexpected internal server error. Please contact your system administrator.
- Error in HAR trace: com.sap.db.jdbc.exceptions.SQLNonTransientConnectionExceptionSapDB: Object is closed:
Environment
- SAP Analytics Cloud (Enterprise)
- S/4 HANA Cloud
Reproducing the Issue
- Create import job against S/4 HANA Cloud
- Run the job and the job fails with error
Cause
The issue is caused by a defect in the product.
Resolution
The issue has been fixed in version 2025.07
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
S4HC,INTERNAL_ERROR , KBA , LOD-ANA-ML-DE , SAC Data Wrangling , Problem
Product
SAP Analytics Cloud all versions