SAP Knowledge Base Article - Preview

3574245 - Alerts are not triggering for onboarding users

Symptom

Alerts are being created for onboarding user who is not yet hired in EC, but it is not triggering.


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Environment

SAP SuccessFactors - Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

alerts, email notification, onboardee, inactive users, Manage Alerts and Notification, external user, effective date, employee status, EC Alerts and Notifications, Scheduled Job Manager, Manage Pending Hire, MPH, ONB, ConvertExternalUserOnStartDateJob, INC3305031 , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , Problem

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