SAP Knowledge Base Article - Preview

3574292 - Manage My Team or Manage My Data Quick Actions not working in Microsoft Teams integrations

Symptom

Users are encountering issues with Quick Actions in Microsoft Teams:

  • The Quick Action "Manage My Team" option is either not visible or displays an error message stating "Unable to load data. Please try again" when it is typed.
  • When attempting to use the "Manage My Data" quick action, users receive an error message that says "No Quick Actions available at the moment." 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Microsoft Teams, SuccessFactors, integration, Teams chat, "manage my data", "manage my team", action menu, display, permissions, settings, RBP, employee center quick actions, use permission. , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem

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