3574345 - The Line Manager field is automatically cleared when using Ctrl+C/V shortcut in the custom manager field on the Manage Users page

When copying line manager data and pasting it into the custom manager field using Ctrl+C/V, the line manager field is automatically cleared and cannot be saved on the Manage Users page. 

SAP SuccessFactors HCM Suite (Non-EC Environment)

1. Log into the system and navigate to the Manage Users page.
2. Select any user and click edit.
3. Copy the line manager data.
4. Paste the copied data into the custom manager field.
5. Observe that the line manager field is automatically cleared and cannot be saved.

The issue is caused by the use of keyboard shortcuts (Ctrl+C) to copy the line manager data. This action triggers the autocomplete function, which automatically displays a pop-up box with the copied person's data. However, if no selection is made from this pop-up box, the system sets the value to blank, causing the line manager data to be cleared.

1. After copying the line manager data using Ctrl+C, wait for a moment until a pop-up box appears.
2. Select the appropriate data from the pop-up box.
3. Paste the copied data into the desired field.
4. Alternatively, use the mouse to copy and paste the data to avoid triggering the autocomplete function.

SAP SuccessFactors, manage users, Line Manager, Custom Manager, copy, paste, keyboard, Data Cleared, blank, empty, Ctrl+C, Ctrl+V , KBA , LOD-SF-PLT-MNG , Manage user Issues , Problem