3574501 - Cloud ALM Certificate Import Error in SuccessFactors Security Center

The below error occurs when mapping SAP Cloud ALM Certificate in SAP SuccessFactors while importing the Cloud ALM certificate in the Security Center

 "This X.509 Certificate was already registered to the platform. Please upload a different one or cancel the certificate mapping."

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• SAP SuccessFactors HXM Suite
  
  • Integrations
    • Security Center

1. Log on to SAP SuccessFactors
2. Go to Security Center > X.509 Public Certificate Mapping
3. Click 'Add'
4. Enter the following values:
   1. Configuration Name: e.g. Cloud ALM Certificate Mapping
   2. Integration Name: Business Technology Platform
   3. Certificate File: Upload the certificate .pem file you downloaded from SAP Cloud ALM

You get the below error

Expected Behaviour.

The issue arises due to a conflict in the system when attempting to import the same Cloud ALM certificate for multiple tenants in the same Tenant Type.

The same certificate cannot be used more than once in SF Tenant. The reason for this is that, for X509 certificate registration rule, we use the issuer & subject of certificate as unique key, so if you generate the certificate by the same root CA, at least the subject must be unique. Otherwise, system will consider those certificate as same one, even if its serialize number are different.

Map SAP Cloud ALM Certificate in SAP SuccessFactors

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SAP SuccessFactors HCM Core 2405 ; SAP SuccessFactors HCM Core 2411 ; SAP SuccessFactors HCM Suite all versions