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SAP Knowledge Base Article - PreviewSymptom
An error occurs when configuring a promotion with a random condition and two "free gift" actions involving the same product. This error results in an exception that prevents the promotion from being triggered.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Commerce
- SAP Commerce Cloud
Product
SAP Commerce Cloud all versions ; SAP Commerce all versions
Keywords
promotion, free gift, error, section, multiple sections, actions, cloud , KBA , CEC-SCC-COM-PRO , Promotion Module - Promotion Engine , Problem
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