SAP Knowledge Base Article - Public

3574595 - Enterprise Search for Customer/Internal Projects returns no results

Symptom

Enterprise Search for Customer/Internal Projects does not show any results when searching for specific projects - message 'We could not find any matches for XXX' is displayed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Login into a S/4HANA Cloud system;
  2. Expand the flyout in the Enterprise Search field and select 'Customer Projects' and/or 'Internal Projects';
  3. Insert the ID of a Project and confirm the search;
  4. Notice that the search result will return message 'We could not find any matches for XXX'.

Cause

The project which the user is searching for is a Private Project - flag 'Public Project' from the project header is set as 'No'.

Resolution

When a Customer or Internal Project is set as a Private Project, it cannot be searched for in the Enterprise Search for Customer Projects.

This is valid even if the user which performs the search is tagged as Project Manager or a similar role inside the project.

Keywords

S/4HANA Cloud, project, customer, internal, search, enterprise search, project manager, we could not find any matches for, public project, private project, on, off , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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