SAP Knowledge Base Article - Preview

3574647 - IBP: Process Management has sent out a generic email with variables

Symptom

Process Management email notifications are wrong, contains the generic text message with variables, instead of relevant information (Process Name, Task Name etc.)

Eg.:

"Dear {{RecipientName}},

The deadline for step {{InstanceStepName}} of the {{InstanceName}} process is approaching ({{InstanceStepEndDate}})."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP Integrated Business Planning for Supply Chain

Product

SAP Integrated Business Planning for Supply Chain 2502

Keywords

IBP, email, notification email, Process, Task, Due Date, notification, generic, variables , KBA , SCM-IBP-COL , Collaboration and Process Management , Problem

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