SAP Knowledge Base Article - Public

3574723 - SAP Analytics Cloud: Understanding Data Privacy and Security of Just Ask

Symptom

Questions about the use company data by SAP Analytics Cloud Just Ask
  • Is data used for training Just Ask AI models?
  • Is data stored by SAP Analytics Cloud Just Ask?
  • Can other organization access company data via Just Ask?
  • Is data transferred to public LLMs?

Environment

  • SAP Analytics Cloud - Just Ask

Resolution

  1. Refer to the document attached "SAP Analytics Cloud just ask use of AI technology.pdf" for detailed information on data usage and security.
  2. SAP is committed to Data Privacy and AI Ethics, and SAP Analytics Cloud's Just Ask feature respects these commitments and does not store user’s questions.
  3. In the future, where permitted, SAP Analytics Cloud may use customer data to innovate and improve based on an opted-in approach.
  4. SAP Analytics Cloud tenants are fully isolated, data from SAP Analytics Cloud and in particular from the Just Ask feature cannot be shared between tenants even between tenants owned by the same organization.

See Also

For reference, please see also SAP Note 2569847 - Where can you find user assistance (help) for SAP Analytics Cloud to use, configure and operate it.

Keywords

SAP Analytics Cloud, AI for Planning and Analytics, data privacy, data security, Just Ask, tenant isolation, data usage, AI Ethics. , KBA , LOD-ANA-ASK , SAC Just Ask , Problem

Product

SAP Analytics Cloud all versions

Attachments

SAP Analytics Cloud just ask use of AI technology.pdf