Symptom
- Feasibility of migrating favorites from the tenant that uses quote1.0 to the tenant that uses quote2.0 engine.
Environment
SAP SALES CLOUD CPQ
Cause
- Firstly, it's not possible to unpack configuration from one tenant to another. Product and attributes unique identifiers will not be matched on both tenants.
- Secondly, favorites created from the cart items on quote1.0 can't be used on quote2.0.
Resolution
It is not possible to migrate favorites from the tenant that uses quote1.0 to the tenant that uses quote2.0 engine.
See Also
Keywords
favorites, quote1.0, quote2.0, migration, SAP CPQ, quote engine , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions