SAP Knowledge Base Article - Public

3575292 - AI Usage Acknowledgment Option Visibility and Disclaimer Text Modification in SAP SuccessFactors

Symptom

  • The AI Usage Acknowledgment option is only visible for some users in SAP SuccessFactors.
  • Is it possible to modify the disclaimer text in the AI Usage Acknowledgment option?

Environment

SAP SuccessFactors HCM Suite

 

Reproducing the Issue

  1. Log in to SF and click on the user profile.
  2. The AI Usage Acknowledgment option is visible to some users but not all.
  3. If the option is visible, select the AI Usage Acknowledgment option.
  4. Review the disclaimer text.
  5. Note the disclaimer text cannot be edited or modified.

Cause

These are the expected behavior.

Resolution

  • The AI Usage Acknowledgment option is not displayed for users who have never interacted with AI-related modules.
  • When a user accesses an AI-related module for the first time, the AI Usage Acknowledgment prompt will appear, allowing them to either Continue or Decline (As per the design, users can only perform these two actions).
  • If the user clicks Continue, the AI Usage Acknowledgment option will be permanently displayed in their profile menu and cannot be hidden.
  • The acknowledgment text is static and cannot be modified.

Note: 

  • Premium AI Features in SAP SuccessFactors | SAP Help Portal 
  • Premium AI capabilities require purchasing of the AI units license. Joule messages that exceed a customer's annual usage allocation and features that use generative AI capabilities are considered to be Premium AI.  This means AI Usage Acknowledgment option is not used for Joule, it used for AI-assisted features.

See Also

AI Usage Acknowledgment | SAP Help Portal

Premium AI Features in SAP SuccessFactors | SAP Help Portal 

3464736 - How to disable AI Usage Acknowledgment option

Keywords

SAP SuccessFactors, AI Usage Acknowledgment, disclaimer text, text, visible, Visibility, AI-assisted features, change text, modify, edit, some users, Joule , KBA , LOD-SF-PLT-DA , Joule in SuccessFactors , How To

Product

SAP SuccessFactors HCM Suite all versions