SAP Knowledge Base Article - Preview

3575463 - Visit Are Incorrectly Created Automatically When Appointment Is Created.

Symptom

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.

When creating an appointment from a ticket screen, you will see that visits are also getting automatically created with the same appointment ID.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Tickets, Visits, ID, Appointment, Deprecated , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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