3575493 - I9 due date calculation issue for receipts - Onboarding

• When a new hire presents an I9 document receipt during I9 Section 2 and the employer submits I9 Section 2 with provided document receipt, the I9 Section 2 task remains pending until the new hire presents their real ID.
• The issue is that the employer is considered out of compliance after 3 days from the hire date even though USCIS states that the new hire has 90 days to provide their real ID.
• The system does not account for the 90-day window when a receipt is presented to determine if the employer is out of compliance; instead, it uses the 3-day window. The I9 Section 2 will most likely remain pending past the 3-day window until the hire presents their real ID doc, a document which they have up to 90 days to do so. However, the issue is that they are considered as out of compliance.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding

OBX-37624, I-9, I-9 Documents, I-9 Receipts, I9 Section 2, I9, Compliance, receipt, I9 Due Date, Due Date calculation, Compliance Issue, Documents, US I9, OBX, ONB2.0, Onboarding , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Known Error