Symptom
Candidate receives a confirmation email of a scheduled interview and the meeting link is not working and Meeting ID / Passcode are blank.
Environment
SAP SuccessFactors Recruiting Management
Cause
This is potential due to some changes in the azure account using in the Teams integration ( it could be due to License is expired,/Client secret is expired /Account permissions , etc )
Resolution
This happens due to one of the following Azure configuration issues:
- Expired license
- Expired client secret
- Unassigned mailbox
Please reach out to your Azure administrator to address and ensure these configurations are correct.
If the issue is not resolved after checking your Azure configuration, please contact Product Support
See Also
2171560 - How to be notified of new or updated SAP Notes or KBAs.
Keywords
Teams, MS Teams, Interview link, link, Microsoft, RCM, recruiting, email, interview, candidate, meeting, ID, not, working, clickable, confirmation, passcode, RCM, Recruiting Management, teams link not clickable, teams link not working, interview link, meeting is blank, passcode is blank, empty, Interview Invite, meeting link not working, meeting link empty, meeting ID empty, passcode empty, office license. , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
Product
Attachments
| Pasted image.png |
SAP Knowledge Base Article - Public