Symptom
- When expanding the hierarchy in Data analyzer then it is taking time. But, hierarchy is getting open with blank rows (neither values nor exceptions).
- This issue does not occurs in Story, where when expanding the hierarchy, values are displayed (no exceptions)
- In Data Analyzer, we expect to have values + exceptions displayed in hierarchy. When filtering a child, values and exceptions are displayed correctly in Data Analyzer.
Environment
- SAP Analytics Cloud (Enterprise)
Resolution
Apply the SAP Note 3297267 - INA: Key figure values Disappear when you apply Filter in a Two structure BW query
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
KBA , BW-BEX-OT-BICS-INA , BW INA provider , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0