SAP Knowledge Base Article - Public

3575799 - [Known Error] I-9 section 2 List B "Expiration Date" field is still mandatory for Government ID Card - Onboarding

Symptom

I-9 section 2 List B issue - if select document as "Government ID Card", the "Expiration Date" field is still mandatory.

This causes candidates who provide an Arizona State ID for identification unable to submit I-9 Section 2 due to Standard Arizona State IDs do not contain an expiration date.

However, as per guide Changes to the U.S. Form I-9 List B Document Expiration Date Field | SAP Help Portal, the Expiration Date field should no longer be mandatory for Government ID Card.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Open I-9 Section 2 task
  2. Select List B document as "Government ID Card"
  3. The "Expiration Date" field is still mandatory

Cause

Known issue.

Resolution

Permanent fix:

Workaround:

An Arizona State ID doesn't have a TYPICAL expiration date, but Arizona state (AZ) require IDs be renewed AT MOST every 12 years to update the photograph. Customer can use an expiration date that's 12 years in the future as workaround. 

Keywords

SAP, SuccessFactors, Onboarding, I-9 section 2, Government ID Card, Expiration Date, OBX-37417 , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Known Error

Product

SAP SuccessFactors Onboarding 2411