SAP Knowledge Base Article - Public

3575812 - Confirmation of Service Generated Instead of Material Document for Goods Issue - SAP S/4HANA Cloud Public Edition

Symptom

  • 'Confirmation of service' in the delivery document flow instead of Material document.
  • No material document is created, but system shows 'Confirmation of Service'.
  • Batch main items show subsequent document as 'Confirmation of Service'.

Environment

SAP S/4HANA Cloud Public Edition

Resolution

In standard system, the following are the scenarios where system generates "Confirmation of service" as DUMMY Goods Issue entry:

  • The delivery item has no quantity or 0 quantity or
  • The delivery item has no movement type or
  • The delivery item is not relevant for goods movement or
  • The delivery item has no material type or
  • Value/Quantity updating for Plant and material type is not valid. (exceptions: special stock E, Q.). Customizing is set in SSCUI 103539 - Define Attributes of Material types.

Keywords

Delivery process, Outbound delivery, Post Good Issue, VL02N, Confirmation of Service, Material document, Goods issue, Movement type , KBA , LE-SHP-DL-2CL , Delivery Processing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions