Symptom
- 'Confirmation of service' in the delivery document flow instead of Material document.
- No material document is created, but system shows 'Confirmation of Service'.
- Batch main items show subsequent document as 'Confirmation of Service'.
Environment
SAP S/4HANA Cloud Public Edition
Resolution
In standard system, the following are the scenarios where system generates "Confirmation of service" as DUMMY Goods Issue entry:
- The delivery item has no quantity or 0 quantity or
- The delivery item has no movement type or
- The delivery item is not relevant for goods movement or
- The delivery item has no material type or
- Value/Quantity updating for Plant and material type is not valid. (exceptions: special stock E, Q.). Customizing is set in SSCUI 103539 - Define Attributes of Material types.
Keywords
Delivery process, Outbound delivery, Post Good Issue, VL02N, Confirmation of Service, Material document, Goods issue, Movement type , KBA , LE-SHP-DL-2CL , Delivery Processing (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public