SAP Knowledge Base Article - Public

3575838 - 2088893 - How to define the Session timeout period and timeout warning period for External Career Site - Recruiting Management

Symptom

How to define the Session timeout period and timeout warning period for External Career Site?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

The External Career site has a timeout and a timeout warning on customer session, which follows the below:

  • 30 minutes timeout on no activity as default;
    • And as maximum timeout period;
    • The 30 minute timeout is an important part of our cloud security measures.
  • A warning presented 10 minutes before timeout by default.
  • Both settings can be adjusted on Provisioning > Company Settings > Session Timeout Settings (screenshot below).

  • You can have the warning change from 10 minutes to any value less than 30. For example the customer requested a 25 minutes warning before session timeout. Put 5 minutes in the warning before session timeout box, then the remaining 25 minutes will be the Warning before session timeout.
  • Certain parts of the product have options that determine when a warning might be shown, any questions or requests specific to only one page or part of the product should be raised directly with its support team.
  • Important: The customized timeout period is only considered if there is at least one external career site tab open in the browser. For technical reasons, any custom timeout is actioned by the browser. Without any active external career site tab open, the browser cannot perform this action, so the default 30 minute, server-side timeout will be considered.

See Also

2088893 - How to define the Session timeout period and timeout warning period for SuccessFactors Platform

Keywords

Session timeout, time out, warning, pop-up, disable, Session Timeout Settings, external career site, 30 minutes, session expired
, KBA , LOD-SF-RCM-POR , Career and Agency Portals , How To

Product

SAP SuccessFactors Recruiting all versions