3576013 - SAP Customer Data Cloud - Handling Concurrent Updates for Same UID in Dataflow

• A dataflow is used to import data from a file and update it into SAP Customer Data Cloud (CDC). The file contains multiple rows for a single UID but with different columns.
• During the import process, an error occurs with the message "Concurrent Updates Not Allowed". The error details specify that requests for the same UID have exceeded the allowed number of calls (5) in a time frame (00:01:00).

• Example error:

  errorcode=409030 - All retries failed with results: Retry attempt No. 1 finished with error

  errorMessage = General Server Error stepId = Import account errorCode = 500001 errorDetails = General server error Retry attempt No. 2 finished with result

  errorMessage = Concurrent Updates Not Allowed stepId = Import account errorCode = 409030 errorDetails = Requests for the same uid have exceeded the allowed number of calls (5) in a time frame (00:01:00). Retry attempt No. 3 finished with result

  errorMessage = Concurrent Updates Not Allowed stepId = Import account errorCode = 409030 

  errorDetails = Requests for the same uid have exceeded the allowed number of calls (5) in a time frame (00:01:00) errorCode=409030, errorMessage=Concurrent Updates Not Allowed, stepId=Import account, 

  errorDetails=Requests for the same uid have exceeded the allowed number of calls (5) in a time frame (00:01:00).]

• SAP Customer Data Cloud
• Dataflow
• Platform Extensibility (IdentitySync, Webhooks, Extensions)

SAP Customer Data Cloud, Dataflow, Concurrent Updates, UID, Import, setAccountInfo, Error 409030. , KBA , CEC-PRO-EXT , Platform Extensibility (IdentitySync, Webhooks, Extensions) , Problem