Symptom
Cross entities onSave rules are not working as expected during Personal Data Collection, same rules are working in EC.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- There is a cross-entity rule saved in Manage Business Config > globalInfo
- Rule checks if National ID is provided, based on globalInfo
- Onbordee starts Personal Data Collection
- Onbordee provides National ID
- Error message is triggered when it should not
Resolution
Cross portlets rules trigger in MSS UI (Take Action) and History, however they do not trigger during Personal Data Collection; This configuration is currently not supported.
See Also
Keywords
onSave rule, cross entity rule, cross-portlet rule, onSave rule not working, rule in PDC , KBA , LOD-SF-OBX-PDC , Personal Data Collection , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
SAP SuccessFactors Onboarding