SAP Knowledge Base Article - Public

3576072 - Job Alert Notification Sent to De-Converted Candidate for Internally Posted Job - Recruiting

Symptom

  • A de-converted employee receives a job alert notification for an internally posted job
  • The de-converted employee is unable to remove the internal job notifications due to lack of access to the internal candidate profile.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. An internal job is posted.
  2. A de-converted candidate receives a job alert notification for the internally posted job.

Cause

Resolution

This is a known issue and engineering are working to prevent this from happening in the future.

You can refer internal ticket number RCM-148870 to your CSP for internal updates.

See Also

2882386 - How can a Candidate Disable the Candidate Job Alerts? - Recruiting

Keywords

Inactive user, RCM-148870, former employee, passive, converted, notifications, remove, disable, unsubscribe , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions