Symptom
You get the following Error message while trying to rebuild a target group:
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP Marketing Cloud Edition
Reproducing the Issue
- Open a target group app on your SAP Marketing Cloud Tenant
- Select the target group, then go to the contact tab within the TG
- Click on Rebuild, and you will get the error:
"Action failed Error occurred while rebuilding target group"
Message ID: CUAN_TG/011
Cause
The error comes because a validity check was introduced regarding user/owner authorization for rebuild actions in SMC 2502.
Resolution
- The cause of the issue is that the owner of the target group no longer exist in the system.
- Change the owner or create new target groups to be used for campaigns.
- To find out when and who deleted the business users, please use the "Maintain Business Users" app ("Display Changes") as explained below:
3399470 - FAQ: How to determine who deleted business users from the system? - SAP S/4HANA Cloud
Keywords
Action failed Error occurred while rebuilding target group, CUAN_TG/011, tg rebuild , KBA , CEC-MKT-TG , Target Group , How To
Product
SAP S/4HANA Cloud Public Edition 2502