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3576377 - Windows AD SSO not working

Symptom

  • Windows Active Directory (AD) single sign-on not working
  • Following snippet can be seen in Tomcat Stderr logs:
    • [DEBUG] jcsi.kerberos: Found name servers using JNDI
      [DEBUG] jcsi.kerberos: KDC1_HOSTNAME (KDC1_IP)
      [DEBUG] jcsi.kerberos: ** requesting initial ticket .. **
      [DEBUG] jcsi.kerberos: ** creating AS request .. **
       for client: YOUR_PRINCIPAL
       at realm: YOUR_REALM
      [DEBUG] ** Sending request to KDC .. **
      [DEBUG] Resolving KDC for realm: YOUR_REALM
  • Windows AD manual login works 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP BusinessObjects Business Intelligence Platform 2025

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

BI launchpad, Launch pad, BILP, WinAD, secWinAD, KDC, Domain Controller, Active Directory, CMC, Open Document, BILaunch pad, Realm, KRB5.ini, _ldap._tcp.YOUR_REALM, _kerberos._tcp.YOUR_REALM, _kerberos._udp.YOUR_REALM , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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