SAP Knowledge Base Article - Public

3576640 - Data is missing in Growth Portfolio Story report

Symptom

After the TIH migration, the Growth Portfolio Story Report is no longer displaying all the data that is mapped to the Job Role.

For instance, if a competency was mapped to a Job Role and there have been no changes to the role since the migration (no sync has occurred), the report will not pull that data. However, the data is still visible in areas like the Growth Portfolio.

Environment

SAP SuccessFactors Talent Intelligence Hub

Cause

The data needs to synchronise after migration.

Resolution

The data needs to be synchronised with exporting and importing Families and Roles without any changes.

In order to to that please take the steps below:

  1. Go to 'Import and Export' data
  2. Choose 'Export data'
  3. As Generic Object choose 'Family' and 'Role'
  4. Include dependencies: No
  5. Include inactive records: Yes
  6. Export both Families and Roles
  7. Do not change anything
  8. Import first Families, then Roles

Keywords

SuccessFactors Talent Intelligence Hub, TIH, story report, growth portfolio, attributes, not showing, issue, missing, missing attributes,  , KBA , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , How To

Product

SAP SuccessFactors Recruiting 2411