SAP Knowledge Base Article - Public

3576641 - There is no scroll bar in the latest Full Profile even when the content overflows the screen

Symptom

After enabling the Full Profile for the latest People Profile, no scroll bar appears on the Employee Profile even when the content overflows the screen.

Environment

SAP SuccessFactors - Employee Profile (Latest People Profile)

Reproducing the Issue

  1. Enable the latest Full Profile through Company System and Logo Settings.
  2. After the Migration Job has been completed, open any Employee's Profile.
  3. In the Full Profile, the scroll bar will not be visible even if the content exceeds the screen size.

Cause

This is a known issue.

Resolution

  • The engineering team has confirmed that the issue will be resolved in 1H 2025 release.
  • Once the issue is resolved, the scroll bar will be visible when the content overflows the screen.

Workarounds: 

  • The keyboard's PgUp, PgDown, and arrow keys can also be used for scrolling.
  • Use an external mouse and navigate using the scroll wheel.

See Also

3527163 - Full Profile of the Latest People Profile FAQ - 2H 2024

Keywords

Latest People Profile, Scroll Bar, not visible, Page, Browser, Navigation, Employee Profile, Full Profile , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error

Product

SAP SuccessFactors Employee Central 2411