SAP Knowledge Base Article - Public

3576883 - Suppier Approval Taks does not Appear in Approver's Inbox

Symptom

You are set as the approver to a supplier creation operation.

When trying to access the approval activity through the Inbox view of the Home work center, the task does not appear.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Home work center.
  2. Open the Inbox view.

Here, the expected task does not appear for approval.

Cause

The supplier approval process triggers a workflow rule only for the determined approvers configured in the system. The approval task by design is not sent to the approvers inbox.

Resolution

The system works as expected.

The approver needs to access the approval task through the Approvals view of the Managing My Area work center.

Keywords

Business Partner, Approval, BP, Business Task , KBA , SRD-MD-BP-SUP , Suppliers , Problem

Product

SAP Business ByDesign all versions