SAP Knowledge Base Article - Public

3576898 - No Data Displayed in SAP Analytics Cloud When Connecting to Fieldglass

Symptom

In SAP Analytics Cloud, a connection to Fieldglass has been established but no data is displayed when trying to build a model.

Environment

  • Import Data Connections (Acquiring Data)
  • SAP Analytics Cloud Enterprise 2025.1.6

Reproducing the Issue

  1. Access the SAP Analytics Cloud tenant.
  2. Attempt to create a model based on the Fieldglass connection.
  3. Observe that no data is displayed.

Cause

The issue may be due to missing configuration in Fieldglass.

Resolution

  • To receive the reports in SAC automatically, you need a subscription associated to this report.
  • Check the following documentation on how to stablish SFTP connection to send the report: Report Schedule
  • You need to setup the correct end points in Fieldglass side, using the configuration manager account.
  • If you are using connectors, you need to enable the connector and define if you are going to use API, SFTP or get data manually.

In case of any doubts regarding this configuration, please open a case for Fieldglass support team. Assignment group: PS Proc EW Reporting (SMD) or PS Proc EW Integration (SMD). Component: BNS-FG-INT or BNS-FG-INT-SUB.

See Also

Refer to the following links for additional information:

Keywords

SAP Analytics Cloud, Fieldglass, connection, no data, model, API Enabled Flag, missing configuration, connectors, endpoints, OData-Based Analytic API. , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , BNS-FG-INT-SUB , Integration - Subscription , BNS-FG-INT , Integration , Problem

Product

SAP Analytics Cloud 1.0