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3577053 - Error "The database is not available." after configuring configExt.json to enable SSL - SAP PD

Symptom

  • Error is displayed when loading PD Web:
       The database is not available.
       Please contact your administrator or wait and retry later.

  • File nodeserver.log reports:
       [INFO] Loading https certificates from null
       [ERROR]    Error: Cannot load certificate null


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Environment

SAP PowerDesigner (PD) Web 16.7

Product

SAP PowerDesigner 16.7

Keywords

PowerDesigner, portal, upgrade, certificate, "configExt.json", caFile, "server.xml", "repository.xml", password, ssl, https , KBA , BC-SYB-PD , PowerDesigner , Problem

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