SAP Knowledge Base Article - Public

3577236 - Error in accessing Learning Administration

Symptom

When accessing Learning from Bizx getting an error: 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Successfactors Learning

Reproducing the Issue

  1. Try to access Learning from Bizx 
  2. Get error message: "Error: company is not valid"

Cause

This is a cache issue 

Resolution

  1. Login to LMS Admin
  2. Go to System Admin > Configuration > System Configuration > Bizx
  3. Click on Apply Changes 
  4. Connect into Bizx and access Learning > works correctly now 

See Also

Keywords

Learning Administration, Access Error, Cache, BIZX configuration, company is not valid, error  , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem

Product

SAP SuccessFactors Learning all versions