SAP Knowledge Base Article - Preview

3577260 - Turkish characters are converted to standard Latin characters when the SMS campaign is sent

Symptom

It is noted that SMS messages using Turkish characters (for example: 'ğ', 'ş') are shown correctly inside SAP Emarsys when editing or previewing the  SMS campaign, but the actual SMS message received converts the characters to Latin character set.


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Environment

SAP Emarsys

Product

SAP Emarsys all versions

Keywords

KBA , CEC-EMA-SMS , SMS , Problem

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