3577261 - Joule transactional use case - Adding Comments to Performance Goals

• Users encounter an error message stating "Oops, you don't have permission to perform this action" when attempting to add comments to performance goals.
• Adding comments to Development goals in Career & Development module, users are getting permission related error message.  
• Adding comments to Development goals is supported as per  Use Cases Supported in Joule however when a user attempts to add the comment they are getting an error message.

SAP SuccessFactors HCM suite

1. Log in to SAP SuccessFactors.
2. Launch Joule
3. Ask to Add comments to performance goal
4. choose to which user you want the comment to be added
5. Attempt to perform the transaction - Add comments to performance goals.
6. -> You will get a permission related error.

The issue arises due to the absence of comment configuration in the Goal Plan in your SuccessFactors environment

You just need to ensure that comment is configured in Goal Plan [Reference: Help Guide →  🔗 Use Cases Supported in Joule / Enabling Goal Comments ] 

Note: Users must have access permission to the goal plan template based on which goals are created and edit permission to the comments field in the goal plan template. For more information, refer to Role-Based Permissions for Goal Management and Enabling Goal Comments.

We should expect improvements in handling the error so it becomes clearer than a permission-related generic error.  

• Help Guide -  Use Cases Supported in Joule
• Help Guide - What's New for Joule 
• Help Guide - Joule Capabilities 

SAP SuccessFactors, Performance Goals, Add Comments, Permission Error, Goal Plan, Comment Configuration, SFDIS-8548, sf, sfsf , sf sf, SuccessFactors, SuccessFactor, Success Factor, bizx, Joule, SAP AI,  , KBA , LOD-SF-GM , Goal Management , LOD-SF-PLT-DA , Joule in SuccessFactors , Problem