SAP Knowledge Base Article - Public

3577499 - Error Message Not Displayed When Entering Incorrect Date Format in Talent Card 'Work Experience Within Company' Section

Symptom

When using a screen reader in the Work Experience Within Company section of a talent card, populating an incorrect date format highlights the field in red and announces an error but the error message does not display on the screen.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Succession Planning

Reproducing the Issue

  1. Log into the system with a screen reader
  2. In the module picker, select Succession
  3. Select the Lineage Chart tab
  4. Search for an employee
  5. On the employee's card, select the Talent Card icon
  6. Locate the Work Experience Within Company section and select the pop-out icon
  7. Select Edit Work Experience Within Organization or Add Work Experience Within Organization
  8. In any of the date fields, enter an invalid value e.g., aaa
  9. Tab out of the date field
  10. The date field is highlighted red and an error is announced, but the error message does not display on the screen

Cause

The user has not tabbed back into the date field or attempted to save the record

Resolution

When using a screen reader to populate date fields, it's expected behavior for a date field to announce an error message after the field has moved out of focus. For the error message to display on the screen, the user would need to complete one of the below actions:

  • Tab back into the date field to receive the following error message: Enter a date with the format MMM dd, yyyy or yyyy-MM-dd.

  • Attempt to save the record to receive the following error message: # error(s) occurred. Enter a date with the format MMM dd, yyyy or yyyy-MM-dd

See Also

Keywords

SAP Success Factors, Succession & Development, error message, screen reader, focus, input field, Add Edit dialogs, Lineage Chart tab, wcag, a11y, dates, formats, formatting, formatted , KBA , LOD-SF-EP-ACC , SuccessFactors Employee Profile Accessibility , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM-ACC , SuccessFactors Succession Management Accessibility , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Succession & Development all versions

Attachments

Pasted image.png
Pasted image.png
Pasted image.png
Pasted image.png