SAP Knowledge Base Article - Preview

3577503 - Continuous Creation of CrystalRAS Runtime Logs in Temp Directory

Symptom

  • Continuous creation of crystalras runtime logs (ex. crystalras_1234_2025-1-23-4-5-67_runtime361.log) in the operating system's temporary directory.
  • This continuous creation of logs is filling up the free space on the drive.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Server all versions

Keywords

SAP Crystal Server 2020, crystalras runtime logs, LOGGING_ENABLED_ASSERT, LOGGING_ENABLED_RUNTIME, LOGGING_DIR, system variables, drive space, temporary directory, temp directory filling up, ras server log , KBA , BI-BIP-CRS-INS , Installation , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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