SAP Knowledge Base Article - Public

3577538 - Not possible to scroll down while sending an email - Recruiting Management

Symptom

When the content of the email is long, it is not possible to scroll down in the email preview page. This prevents the ability to click on 'I'm Done' and results in not being able to send the email.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Click on Send Email for candidate
  2. Select Email template
  3. Click on Next
  4. Not able to scroll down (if email content is long)

Resolution

This issue is currently under Engineering investigation. Click on the star icon to follow and mark the KBA as one of your favorites to get notified of any updates. 

Workaround: The button will become visible when the page is zoomed out.

Keywords

not possible, unable, scroll, email, preview, send, recruiting, RCM , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Bug Filed

Product

SAP SuccessFactors Recruiting 2411