SAP Knowledge Base Article - Preview

3577579 - Logon page displays "Username or password is incorrect (repeat logon)" error but works after credentials popup or page refresh

Symptom

When submitting credentials in a form to logon to a web application (e.g. Fiori Launchpad, SAML 2.0 Configuration of ABAP System, etc), logon fails with one of below behaviors.:

  • The page becomes blank and a browser popup for credentials appear (if credentials are provided in the popup, they are accepted);
  • "Username or password is incorrect (repeat logon)" error appears although credentials are correct and user is not locked in SU01;

If retrying a few times, form logon is successful with the same credentials.


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Environment

  • SAP S/4HANA
  • ABAP Platform

Product

ABAP platform all versions ; SAP S/4HANA all versions

Keywords

Basic Logon, Logon with HTTP Fields, HTTP Fields, SICF, logon popup, logon works after refresh, Username or password is incorrect (repeat logon), login page, correct credentials, sso-list , KBA , BC-MID-ICF-LGN , ICF System Login , BC-SEC-LGN , Authentication , Problem

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